Frequently Asked Questions
Practical answers about demos, software access, billing and support.
How do I request a demo?
Create a free account, open Demos, choose a system and select Request Demo. Available demo login details appear in My Demos in your dashboard.
How do I order software?
Open a system page, review its price and choose a monthly or yearly plan. An invoice appears in your account immediately after you submit your order.
When will I receive access details?
The system administrator verifies payment and activates your order. Your system login link, username and password are then shown securely in My Systems.
How do I know my renewal date?
Open My Systems or Orders inside your account to view the subscription end date. Renewal orders can be placed from the system page.
Where are receipts?
After your payment is approved, your receipt is available under Receipts in your account.
Can I create documents for free?
Yes. Registered users can create invoices, quotations and receipts in the Free Documents section. These are generated on demand and are not stored in your account.
Can I ask for custom software?
Yes. Go to Custom Software and describe your project. Our team will review the requirements and respond via the support conversation.
How can I reach support?
Open a Support Ticket in your account to keep a record of your conversation. You can also use the email address and contact details on the Contact page.